Privacy Policy

1. Who operates this website

rivergrassnaplesflorida.com is an independent real estate information website operated for the real estate services of Magaly Moreno, REALTOR with Premiere Plus Realty in Naples, Florida. It is not the official website of Rivergrass Village or of any builder, developer, association, special district or government agency. Where this policy says "we" or "us" it means Magaly Moreno and this website.

2. Information collected

Information you give us

The request information form on this website asks for the following. Only your name, your email address and your consent are required.

• Your full name
• Your email address
• Your phone number, if you choose to provide one
• What you are interested in, chosen from a list
• Your preferred contact method, meaning email, phone or text
• Any message you choose to write
• Your confirmation that Magaly may contact you about your request

If you contact us by email, phone or text instead of using the form, we receive whatever information you include in that message.

Information collected automatically

When the form is submitted, our server records the following alongside your submission so that we can answer you properly and defend the form against automated abuse.

• The internet protocol address the submission came from
• The browser and device information your browser reports
• The page or section of this website the request came from
• The date and time of the submission

Like almost every website, the hosting provider also keeps standard server logs of requests made to the site. Those logs are managed by the hosting provider under its own practices.

3. How your information is used

Information you submit is used to:

• Reply to your request and send the Rivergrass Village information you asked for
• Send current published pricing, floor plans, builder releases and community updates that relate to your request
• Answer follow up questions and, if you want it, arrange a consultation or a community visit
• Provide real estate services to you if you choose to work with Magaly
• Keep records that real estate practice and Florida law may require
• Protect the website against spam, fraud and abuse

We do not sell your information. We do not rent it. We do not trade it. We do not add you to a marketing list operated by anyone else.

4. Why we contact you

We contact you because you asked us to. The consent checkbox on the form is the record of that request. We use the contact method you selected wherever practical. If you selected text, standard message and data rates from your carrier may apply.

5. Sharing and disclosure

Your details reach Magaly Moreno by email. Beyond that, information is shared only in the limited situations below.

• Service providers. The web hosting provider that operates the server, and the email provider that delivers and stores the message. These providers process information on our behalf in order to run the website and the mailbox.
• Brokerage. Premiere Plus Realty, where a transaction, a written agreement or brokerage record keeping requires it.
• Builders, lenders, title companies and other professionals. Only when you ask us to make an introduction or when it is necessary to carry out a transaction you have chosen to pursue. We do not register you with a builder without your say so.
• Legal requirements. Where disclosure is required by law, regulation, subpoena or a lawful request from a public authority, or where it is necessary to establish or defend legal claims.

6. Google reCAPTCHA

The request form is protected by Google reCAPTCHA, which helps confirm that a real person is submitting the form. reCAPTCHA collects hardware and software information such as device and application data, along with interaction signals, and sends it to Google for analysis. That analysis happens on Google servers, and this website does not receive or store the underlying signals.

Your use of reCAPTCHA is subject to the Google Privacy Policy and the Google Terms of Service. The reCAPTCHA script is loaded only when you scroll near the form, so it is not loaded for visitors who never reach it.

7. Cookies and technical data

This website does not set advertising cookies and does not run its own tracking cookies. Two ordinary technical situations still apply.

• Google reCAPTCHA may set cookies or use similar storage in your browser as part of its spam protection, under Google's own policies.
• Google Fonts is used to load the typefaces on this site, which means your browser requests those font files from Google servers.

You can block or delete cookies in your browser settings. Blocking cookies used by reCAPTCHA may prevent the form from being submitted, in which case you can always email info@magalymoreno.com instead.

8. Analytics

Website analytics or advertising measurement tools, such as Google Analytics, Google Ads conversion tracking or Meta advertising tools, may be added to this website so that we can understand which pages are useful and how advertising performs. Where such a tool is in use it may collect information about pages viewed, approximate location, device type and referring source, and it may set cookies or similar identifiers under the provider's own policy. If you would like to know what is active at the moment you are reading this, please ask and we will tell you plainly.

9. Data security

This website is served over an encrypted connection. Form submissions are validated and filtered on the server, protected by a spam check, and delivered by email to a single mailbox. Access to that mailbox is limited to Magaly Moreno and anyone she authorizes to assist her.

No method of transmission or storage on the internet is completely secure, so we cannot guarantee absolute security. Please do not send sensitive personal information such as government identification numbers, financial account numbers or payment card details through this form. If a transaction requires that kind of information, it will be collected through a secure and appropriate channel instead.

10. Data retention

Inquiries are kept for as long as they are useful for the purpose you sent them, which usually means while you are researching Rivergrass Village and for a reasonable period afterward in case you come back. Records connected to an actual transaction are kept for the longer period that Florida real estate record keeping and brokerage policy require. When information is no longer needed for any of these purposes it is deleted or archived.

11. Your choices and rights

• Stop hearing from us. Reply to any message and say so, or email info@magalymoreno.com. There is no process to go through.
• See what we hold. Ask, and we will tell you what information we have from your inquiry.
• Correct it. Ask us to update anything that is wrong or out of date.
• Delete it. Ask us to delete your inquiry, and we will do so unless a record must be kept for a transaction or by law.
• Change contact method. Tell us if you would rather be reached by email, by phone or by text.

Depending on where you live, additional rights may apply to you. If you believe you have such rights, contact us and we will work with you in good faith.

12. Children

This website is intended for adults researching real estate. It is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has submitted information through this website, contact us and we will delete it.

13. External links

This website links to a small number of outside resources where they genuinely help a visitor, such as a map or an official policy page. Those websites are operated by other organizations under their own privacy practices, and we are not responsible for their content or their handling of your information. Please read their policies before providing information to them.

14. Changes to this policy

This policy may be updated as the website develops, as tools are added or removed, or as legal requirements change. The date at the top of this page shows when it was last revised. Material changes will be reflected here, so it is worth checking this page again if privacy matters to you.

15. Contact